People

It’s All About The People

By: Ronette Kersting The most important Lean discipline is the challenge of creating and sustaining the commitment and engagement of the people doing the work.  Mastery of the technical details …

Monkey see .. monkey do

Monkey See…Monkey do 

By: Ronette Kersting WHAT IS CULTURE? David Mann describes culture within a work organization to be, “the sum of people’s habits related to how they get their work done.  The …

Six Sigma Overview

Six Sigma Overview

What is Six Sigma? The textbook definition of Six Sigma refers to a step-by-step approach designed to reduce the number of errors in a process or product.  Anything that produces …